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COVID-19 Update and Out Of Hours Provision – 12.2020

We are striving to make your visit to the surgery as safe and convenient as possible but please bear with us during these difficult times so that we are able to continue to offer you our dedicated services.

In order to achieve the necessary safety for both staff and clients we have risk assessed our working practices in line with the social distancing measures and restrictions currently in place.

Our surgery is open to visitors but due to the limited size of our premises, we have limited access to our reception and ask that no more than 3 people, at any one time, enter the premises and ask that only one owner accompanies their pet for practice visits.  It is currently still not deemed possible to maintain the necessary distancing rules within the consulting rooms, so until further notice, owners are will be asked to remain seated in our reception area, while our vets and nurses to examine pets in our consultation rooms.

We would therefore ask that you contact the surgery in advance of your visit to discuss your needs with our team who will happily arrange your appointment, process your prescriptions and arrange food orders. We still ask for electronic payments to be made where ever possible at the time of your visit.

OUT OF HOURS PROVISIONS

During normal opening hours any emergency can be brought straight to the surgery for immediate treatment.

For your peace of mind, local out of hours emergency cover 24/7, 365 days is now provided by Worthing Emergency Vets (at the Grove Lodge Veterinary Hospital) where a veterinary surgeon is always available to provide emergency treatments and offer urgent advice when the surgery is closed.

 

 Worthing Emergency Vets (at the Grove Lodge Veterinary Hospital) in Worthing BN14 9DL

01903 203999

All our hospitalised in patients will still be attended to overnight by the current staff.

Thank you so much for your co-operation and continue to stay safe.

 

We have been visiting this vet for the last ten years and never received anything but kindness and attention. Our elderly Brittany contracted an eye infection and despite all our panic Nick Smith and his excellent team saw us through some of the worst days of pet ownership. Purdey is now much better and although she has lost the sight in her right eye she is as mischievous as ever.

Patrick Stoner

Best veterinary practice you can go to! I had the most amazing service here from Maria! She really is an amazing vet. She is so smiley, friendly and just lovely she makes conditions easy to understand and will go the extra mile to help your pet. I now travel over an hour just to use this practice and to have my pup seen by Maria. I know I will have an amazing service and walk out of there smiling knowing everything is sorted and what needs to be done. Also with this practice there is no horrible corporate prices, they tell you exactly what is needed without putting extra unnecessary costs on top. If you are looking for a Vet look no further As Maria is the Vet you want to see.

Ashley Martin

Felt confident that my pet would be looked after.

John Lawlee

Great staff and very helpful. I've been taking my working dogs there for six years and they are brilliant with them.

Alison Eames

Brilliant vets, so helpful and accommodating. We feel lucky to have found them and cannot recommend them enough.

Natalie Montagnani

Kind caring and personal service.

Linda Arrow

My cat went missing and I phoned around everywhere to see if she had been found. The lady I spoke to at this vets was very helpful and gave me lots of people to ring and spent time with me to try and ease my mind. Thankfully she was found locked in my neighbours garage. I just want to say a huge thank you for your support even though I am not a customer of yours.

Rhonda Lea

Pet Care have been looking after our Cocker puppy, Joe, since we got him six weeks ago and everyone has been a delight to work with. Joe came from a pretty awful breeder, just in it for the money, but the team at Pet Care have him bouncing around chasing anything that moves in the garden. A lovely team. :)

Steve Hooper

Good care for pets by vet Nick Smith and his team. Professional and caring.

Andrew Kelly

PetCare have looked after our animals since we moved to the area in 1996 and, in every case, have gone the extra mile to make sure our pets are as cared for as well as we would look after them ourselves. Several of our dogs get excited about going there!

Hugh Neve