All Articles

COVID-19 Update and Out Of Hours Provision – 15.06.20

Sadly from Monday 15/06/2020 we have, of necessity, needed to transfer our night time emergency services to Worthing Emergency Vets based at Grove Lodge Veterinary Hospital in Worthing BN14 9DL

These will be temporary measures in the short term but have become necessary due to the effects of the COVID-19 pandemic on our staff resources. We believe that this will enable our Vets and Nurses to continue to provide the quality care that you have become accustomed to during the day time opening hours. All our hospitalised in patients will still be attended to overnight by the current staff.

One advantage of this decision and in line with the easing of restrictions across the UK, our governing body has allowed us to start the transition towards providing as full a range of veterinary services as possible within the safety confines of the social distancing rules.

In order to achieve the necessary safety for both staff and clients we have risk assessed our working practices in line with the 2m social distancing measures. Unfortunately due to the size of our premises, unlike many retail outlets, it is currently still not deemed possible to maintain the necessary distancing rules within the consulting rooms or waiting areas. We are working hard to address this and would hope to open up the surgery and allow limited access to reception in the very near future

We would therefore ask that you contact the surgery in advance of your visit to discuss your needs with Fliss, Kate or Heather at reception who will happily arrange your appointment or your “call and collect” medicines food and prescriptions and take electronic payments over the phone.

We are striving to make your visit to the surgery as safe and convenient as possible but please bear with us during these difficult times so that we will still be here to offer you our dedicated services once we reach “The New Normal”

Thank you so much for your co-operation and continue to stay safe.

Best Wishes, Nicholas

 

Felt confident that my pet would be looked after.

John Lawlee

Brilliant vets, so helpful and accommodating. We feel lucky to have found them and cannot recommend them enough.

Natalie Montagnani

Very good with our dog and staff are super friendly.

Jonathan Naylor

Best veterinary practice you can go to! I had the most amazing service here from Maria! She really is an amazing vet. She is so smiley, friendly and just lovely she makes conditions easy to understand and will go the extra mile to help your pet. I now travel over an hour just to use this practice and to have my pup seen by Maria. I know I will have an amazing service and walk out of there smiling knowing everything is sorted and what needs to be done. Also with this practice there is no horrible corporate prices, they tell you exactly what is needed without putting extra unnecessary costs on top. If you are looking for a Vet look no further As Maria is the Vet you want to see.

Ashley Martin

Thank you so much for your care of Chewie yesterday! I also want to thank Maria and Laura for supporting my four year old, she was so upset leaving him and they really took the time to talk to her and make her feel at ease! He is very happy at home now and back to his old self! Thank you so much to you all!

Katie Sidney

Managed to get my pet looked at same day excellent vets.

Jason Gallear

Superb vets, excellent staff.

Kim Wadey

Great vets very friendly helpful care team and really have the animals welfare at heart.

Patrick DVB

PetCare have looked after our animals since we moved to the area in 1996 and, in every case, have gone the extra mile to make sure our pets are as cared for as well as we would look after them ourselves. Several of our dogs get excited about going there!

Hugh Neve

Pet Care have been looking after our Cocker puppy, Joe, since we got him six weeks ago and everyone has been a delight to work with. Joe came from a pretty awful breeder, just in it for the money, but the team at Pet Care have him bouncing around chasing anything that moves in the garden. A lovely team. :)

Steve Hooper