To all our dear and loyal Pet Parents,
We are very grateful for your patience and consideration during these difficult times. We appreciate how difficult it has been for you to maintain contact with the Surgery and whilst ensuring the well being of your nearest and dearest fluffy companions.
It is with some relief and a certain amount of caution that we are to put in place a phased return to the “New Normal”.
Following the Government’s relaxation of the Lock Down guidelines we will be able to increase our range of professional and health care services. We will be contacting owners whose pet’s vaccinations are imminent or recently overdue and can offer those important surgeries including essential dentistry, lump and bump removals and x-ray investigations.
We have important safety and social distancing measures in place to ensure both your and our staff’s safety and well being during this period. In order to facilitate this please contact the surgery to discuss your requirements and arrange an appointment to see the vet’s and nurses.
In the short term we will still have a closed door policy but hope to open reception and the waiting room for limited access soon.
Thank you for your continued support
Stay Safe and Best Wishes
Nicholas and the PetCare Team.
Update March 2020
To All Our Dear and Loyal Clients
*** Our opening times are temporarily changing ***
It is with huge sadness that we have to advise that at this time of unprecedented health, social, and economic turmoil, PetCare Veterinary Clinic has taken the regrettable decision to reduce staffing levels, opening times and minimise social contact.
The health and wellbeing of our patients, staff and wider community is paramount.
For the immediate future, the surgery will open between the hours of 10.00am and 4.00pm Monday to Friday (bank holidays may differ), for the purpose of the collection of medicines, prescriptions, pet food and for essential veterinary consultations only.
Outside of these times our colleagues at Fitzalan House Veterinary Surgery in Littlehampton will be available for emergencies.
Please bear with us during these exceptional times, such that we can continue to provide the best possible care for you and your pets.
Stay safe, Stay well, and Stay healthy.
Our aim is to to help prevent the spread of COVID-19 corona virus, and would like to take this opportunity to re-assure our clients that we are taking necessary measures very seriously.
Our main concern at this challenging time is to ensure the safety of our staff and clients while continuing to be here for your pets.
What we ask of you
Consult fees will apply and you will be asked for electronic payment at the end of your consultation. Reception will also arrange a time for you to collect any treatment recommended by the vet, from our porch area, at a designated time.
We thank you for your support, understanding and co-operation in advance.
Brilliant vets, so helpful and accommodating. We feel lucky to have found them and cannot recommend them enough.
Very caring and friendly.
My cat went missing and I phoned around everywhere to see if she had been found. The lady I spoke to at this vets was very helpful and gave me lots of people to ring and spent time with me to try and ease my mind. Thankfully she was found locked in my neighbours garage. I just want to say a huge thank you for your support even though I am not a customer of yours.
3 years ago the whole team were wonderfully sympathetic and caring when we had our gorgeous dog Murphy put to sleep. Everything was handled beautifully. We still feel huge gratitude.
We have been visiting this vet for the last ten years and never received anything but kindness and attention. Our elderly Brittany contracted an eye infection and despite all our panic Nick Smith and his excellent team saw us through some of the worst days of pet ownership. Purdey is now much better and although she has lost the sight in her right eye she is as mischievous as ever.
Thank you so much for your care of Chewie yesterday! I also want to thank Maria and Laura for supporting my four year old, she was so upset leaving him and they really took the time to talk to her and make her feel at ease! He is very happy at home now and back to his old self! Thank you so much to you all!
Very good with our dog and staff are super friendly.
Pet Care have been looking after our Cocker puppy, Joe, since we got him six weeks ago and everyone has been a delight to work with. Joe came from a pretty awful breeder, just in it for the money, but the team at Pet Care have him bouncing around chasing anything that moves in the garden. A lovely team. :)
Best veterinary practice you can go to! I had the most amazing service here from Maria! She really is an amazing vet. She is so smiley, friendly and just lovely she makes conditions easy to understand and will go the extra mile to help your pet. I now travel over an hour just to use this practice and to have my pup seen by Maria. I know I will have an amazing service and walk out of there smiling knowing everything is sorted and what needs to be done. Also with this practice there is no horrible corporate prices, they tell you exactly what is needed without putting extra unnecessary costs on top. If you are looking for a Vet look no further As Maria is the Vet you want to see.