To all our dear and loyal Pet Parents,
We are very grateful for your patience and consideration during these difficult times. We appreciate how difficult it has been for you to maintain contact with the Surgery and whilst ensuring the well being of your nearest and dearest fluffy companions.
It is with some relief and a certain amount of caution that we are to put in place a phased return to the “New Normal”.
Following the Government’s relaxation of the Lock Down guidelines we will be able to increase our range of professional and health care services. We will be contacting owners whose pet’s vaccinations are imminent or recently overdue and can offer those important surgeries including essential dentistry, lump and bump removals and x-ray investigations.
We have important safety and social distancing measures in place to ensure both your and our staff’s safety and well being during this period. In order to facilitate this please contact the surgery to discuss your requirements and arrange an appointment to see the vet’s and nurses.
In the short term we will still have a closed door policy but hope to open reception and the waiting room for limited access soon.
Thank you for your continued support
Stay Safe and Best Wishes
Nicholas and the PetCare Team.
Update March 2020
To All Our Dear and Loyal Clients
*** Our opening times are temporarily changing ***
It is with huge sadness that we have to advise that at this time of unprecedented health, social, and economic turmoil, PetCare Veterinary Clinic has taken the regrettable decision to reduce staffing levels, opening times and minimise social contact.
The health and wellbeing of our patients, staff and wider community is paramount.
For the immediate future, the surgery will open between the hours of 10.00am and 4.00pm Monday to Friday (bank holidays may differ), for the purpose of the collection of medicines, prescriptions, pet food and for essential veterinary consultations only.
Outside of these times our colleagues at Fitzalan House Veterinary Surgery in Littlehampton will be available for emergencies.
Please bear with us during these exceptional times, such that we can continue to provide the best possible care for you and your pets.
Stay safe, Stay well, and Stay healthy.
Our aim is to to help prevent the spread of COVID-19 corona virus, and would like to take this opportunity to re-assure our clients that we are taking necessary measures very seriously.
Our main concern at this challenging time is to ensure the safety of our staff and clients while continuing to be here for your pets.
What we ask of you
Consult fees will apply and you will be asked for electronic payment at the end of your consultation. Reception will also arrange a time for you to collect any treatment recommended by the vet, from our porch area, at a designated time.
We thank you for your support, understanding and co-operation in advance.
Managed to get my pet looked at same day excellent vets.
Good care for pets by vet Nick Smith and his team. Professional and caring.
Felt confident that my pet would be looked after.
Pet Care have been looking after our Cocker puppy, Joe, since we got him six weeks ago and everyone has been a delight to work with. Joe came from a pretty awful breeder, just in it for the money, but the team at Pet Care have him bouncing around chasing anything that moves in the garden. A lovely team. :)
We have been visiting this vet for the last ten years and never received anything but kindness and attention. Our elderly Brittany contracted an eye infection and despite all our panic Nick Smith and his excellent team saw us through some of the worst days of pet ownership. Purdey is now much better and although she has lost the sight in her right eye she is as mischievous as ever.
Thank you so much for your care of Chewie yesterday! I also want to thank Maria and Laura for supporting my four year old, she was so upset leaving him and they really took the time to talk to her and make her feel at ease! He is very happy at home now and back to his old self! Thank you so much to you all!
Great vets very friendly helpful care team and really have the animals welfare at heart.
Very good with our dog and staff are super friendly.
Great staff and very helpful. I've been taking my working dogs there for six years and they are brilliant with them.