About Us

Dedicated veterinary care for all small animals

PetCare Veterinary Clinic has been a well-established part of Rustington Village centre for over 25 years situated in Claigmar road south of The High Street, next to Rustington Library.

We offer a warm welcome to all pet owners and patients and understand that a visit to the vets can be a stressful experience for pets and their owners alike. We offer a relaxing and professional environment, where you and your pets will feel happy and cared for during their visit.

Whatever the reason for your visit, rest assured we are completely committed to do our very best for you and your pet.

We pride ourselves in providing personable and compassionate lifelong healthcare and support. We feel proud and privileged to offer your pets a trustworthy and high quality veterinary care in a familiar environment. We are available 24 hours a day, 365 days a year, to support you and your pets in your time of need.

We provide a comprehensive range of services to help keep your pets healthy and are able to provide the highest quality of veterinary care and attention should they become unwell.

Meet the Team

Our healthcare team is well established so you will always be assured by a friendly familiar face and peace of mind in the continuity of treatment for your pet, whenever possible. Advice, guidance and support via telephone is always complimentary should you have any concerns.

Abbey

Head Veterinary Nurse (RVN)

Abbey joined PetCare in May 2010 following a 2 year career break to start a family. She previously worked at Grove Lodge veterinary hospital in Worthing for over 11 years and brought with her a wealth of knowledge and experience.

Abbey is now our Head Nurse within the practice. She works closely with the vets supporting consultations, monitoring pets during operations and does not leave her patients side during recovery and hospital stays. Her caring and dedicated disposition makes us feel very lucky to have her. She is a huge support to the nurses and over sees many of the clinical administrative tasks, which are key to the smooth running of the practice.

At home, life is busy with her young family, her terrier cross Molly, Labrador Walter and leopard gecko, Bot. It may come as no surprise that she loves long relaxing dog walks and yoga! However, she is also a huge fan of live music.

Amy

Veterinary Nurse (RVN)
We welcomed Amy to PetCare in June 2021. Since a small child she’s always wanted to be a veterinary nurse and achieved her goal and qualified as a Registered Veterinary Nurse in 2010.

Having worked her way through animal care and management courses and various work experience placements, achieving her qualification, was a very proud day for her. She loves all animals but does have a special soft spot for cats.

Having recently returned to nursing since starting a family she lives at home with her partner Andrew and daughter Eloise. She also cares for two senior tabby cats called Alfie and Minty who live with her parents. Amy’s spare time is spent walking, either along the seafront or up the downs; she also loves a good read, knitting and baking, and when time allows, enjoys ballroom and Latin dancing, as a hobby.

We feel very fortunate to have Amy as part of our nursing team here at PetCare; she is a real asset to our team, patients and their owners.

Kate Dunn

Veterinary Practice Manager

Kate joined PetCare in 2004, bringing both valuable academic and practical experience in animal care and management. Prior to PetCare, she achieved her BSc (Hons) Animal Science degree and had a variety of positions, including roles at the Animal Health Trust in Newmarket . She plays a responsible role supporting the team. She oversees all the non-clinical and many clinical administrative and management tasks, which are key to the successful day-to-day running of the practice.

She is responsible for maintaining protocols and policies to ensure RCVS Practice Standards are met. She manages the popular Pet Health Plan programme, handling owner questions, queries and accounts, and oversees our extensive reminder service; as well as many other non-clinical tasks. She enjoys keeping in touch with owners and pets, ensuring that they have everything they need and is often found in reception helping support the team. She is a long standing member of the team at PetCare and a familiar reassuring face to many pet owners.

Kate is kept busy with her senior bonded rescue rabbit Remmy and his young companion Amelie, who she adopted recently, and Tarka, her handsome rescue black cat; who are her pride and joy! She loves being outside in the fresh air and spends her weekends with her Horse friend, Jess, who she has shared for a number of years. Other activities, away from the practice, include, gardening, cooking, and attending fitness classes. In recent years she has taken up snowboarding and loves to scuba dive, when possible.

Felicity

Veterinary Receptionist and Client Care Assistant

Felicity joined PetCare in 2005 as an experienced veterinary receptionist and has worked in both nursing and customer care roles with in veterinary. She is a friendly familiar face to all pet owners on Mondays and Tuesdays.

She upholds "front of house" and is compassionate and provides a good honest bedside manner for both pets and their owners. She is responsible for handling all client queries and questions with a friendly approach, ensuring owners and their pets are efficiently looked after during their visit. Felicity enjoys spending time with her family and walking on the beach with her dog Banjo.

Ethos

Not all Veterinary Practices are the same!

We are a small friendly practice.

We practice to the highest standards. All members of the clinical teams are encouraged to continually develop their knowledge and skills to enable the best care is offered.

We run our practice with ‘old fashioned’ values of professionalism, honesty and personal service with your pets’ best interests at the heart of everything we do.

We also offer value for money, not to say we are the cheapest – we are not.

We offer our clinical team a high level of continued professional development training opportunities. We invest in equipment, which allows us to diagnose and treat your pets to a high standard and offer a greater level of service and care at a financially competitive rate.

We take our job very seriously in helping our clients to make informed decisions about their pets.

Our aim is to discuss and explain conditions; medications, diagnostic tests and treatment options available in the best possible way. We ensure you are completely informed and your expectations are met to the best of our ability, and we discuss how best to tailor these treatments accordingly.

Here at PetCare, we understand, like people, our pets are individuals. What suits one pet and owner, may not suit another; our pets respond differently to treatments and situations, and we welcome this individuality.

We therefore treat every pet individually, tailoring treatments to suit them as well as their owners.

We also promote and improve animal welfare by participating in charity neutering programmes run by the RSPCA, Cats Protection League, WADARS, Dogs Trust and other local authorities.

We also work with the RSPCA and WADARS inspectors to protect and treat vulnerable animals and enforce animal welfare law.

RCVS Accredited Practice

PetCare Veterinary Clinic is proud to have achieved RCVS Small Animal Practice accreditation, which means we are able to offer an extensive range and standard of surgical, medical and nursing facilities for you and your pets.

As an accredited practice we have volunteered to undergo a four yearly rigorous inspection and we must meet the criteria required. Between inspections we have to certify, annually, that we continue to meet the necessary standards. We may be subject to spot checks.

These inspections aim to promote and maintain the highest standards of veterinary care.

The RCVS accredited practice logo should be looked for when choosing a practice to indicates that the practice has passed this Royal Veterinary College independent inspection. This guarantees more informed choice, high standards of care for pets, and peace of mind for pet owners.

Brilliant care of our pet and would happily recommend to all.

Susan Ashby-Wyatt

Brilliant vets, so helpful and accommodating. We feel lucky to have found them and cannot recommend them enough.

Natalie Montagnani

I've been with PetCare for more years than I care to remember. Always been excellent. Nick is a fantastic vet and I like the fact that he's very down to earth with me.

Jane Ibbotson

Friendly, sincere staff. Nicolas is an excellent vet. I would recommend him to all. He really does give excellent customer care to pets and owners alike. The practice even sent me a sympathy card after my last dog passed away. I highly recommend this practice.

Tracey Carter

3 years ago the whole team were wonderfully sympathetic and caring when we had our gorgeous dog Murphy put to sleep. Everything was handled beautifully. We still feel huge gratitude.

Jane Vrettos

Managed to get my pet looked at same day excellent vets.

Jason Gallear

Felt confident that my pet would be looked after.

John Lawlee

Pet Care have been looking after our Cocker puppy, Joe, since we got him six weeks ago and everyone has been a delight to work with. Joe came from a pretty awful breeder, just in it for the money, but the team at Pet Care have him bouncing around chasing anything that moves in the garden. A lovely team. :)

Steve Hooper

Very good with our dog and staff are super friendly.

Jonathan Naylor

Great staff and very helpful. I've been taking my working dogs there for six years and they are brilliant with them.

Alison Eames